Shipping & Returns
Frequently asked questions
Where does Smartbottle™ ship to?
We currently ship to the following countries:
US
Canada
Japan
Germany
Philippines
United Arab Emirates
What is Smartbottle™'s Return Policy?
We would be happy to accept returns of any unused Smartbottle™ product* in its original packaging within 30 days of the purchase date. Please reach out to info@smartbottle.ca and one of our Customer Service Representatives will assist you with the return process.
*If a product is returned used or does not pass our inspection, it will not be eligible for a refund.
Smartbottle™ will not be responsible for shipping back any product deemed ineligible for a refund or exchange.
How long will it take to receive my order?
Orders will take between 3-5 business days to arrive.
*Business days usually include Monday-Friday excluding weekends and federal holidays.
Didn't find what you're looking for?
Contact us or fill out a request form and we'll be happy to assist!